ServiceNow Consulting Services

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Organisations understand that their service management capabilities must meet increasing market demands in time while have sustaining levels of complexity in their service delivery models. Companies today face several challenges, including

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• Meeting dynamic customer expectations

• Existing complex navigation of  ITSM solutions and dynamic changes in enterprise.

• Number of applications.

• Visibility to all the users across the organisation.

• Challenges in deriving customer insights.

• Explore revenue streams.

• High operational costs.

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The cloud is changing the way results are being delivered by businesses, and thus managing to achieve best-in-class return on investment. Softsoul helps organisations in achieving transformation of enterprise service management with added benefits of Software-as-a-Service based platform.

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We Offer

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• Business reports, dashboards, performance analytics, intelligance.

• Assessments of ServiceNow implementations (people, process, technology).

• Implementation services and process consulting along with specialization in IT. infrastructure library process design.

• Technology integrations.

• Customizations as per business needs.

• IT organisational change and Asset life cycle management.

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Contact us to know more..